What Type of Receipt Paper Does Your POS System Use? (Size & Compatibility Guide)

Choosing the right receipt paper keeps your POS system running smoothly and prevents printing issues. Different devices require different roll sizes and paper types, so understanding what your system uses is the key to clean, reliable receipts.

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1. Thermal Paper vs. Bond Paper

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Thermal Paper

Thermal paper is used in most modern POS systems such as Square POS, Epson TM-T88, Clover, and Star Micronics printers. It prints using heat, so no ink or ribbon is required. If your receipts come out warm or darken when scratched, your machine is using thermal paper.

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Bond Paper

Bond paper is used in older or impact-style printers, commonly found in back-of-house kitchen setups or traditional registers. These require an ink ribbon and may also support multi-ply carbonless copies.

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2. Common Receipt Paper Sizes for POS Systems

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2 1/4" x 85 ft (2.25-inch)

Widely used for small card terminals such as Verifone, Ingenico, and FD models.
Ideal for compact credit card machines.

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3 1/8" x 230 ft (3.125-inch)

The most popular size for retail and restaurant POS systems, especially Epson TM-T88, Star TSP100, and Bixolon units.
Great for high-volume receipt printing thanks to its long roll length.

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3" x 165 ft Bond Paper

Common for impact printers like the Epson SP700, often used in kitchens where heat-resistant bond paper is preferred.

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3. How to Check Which Size You Need

You can confirm your paper type by checking:

- The model number on the bottom or back of the printer

- The label inside the paper compartment

- The width of your current roll

- Whether your printer uses heat (thermal) or an ink ribbon (bond)

If your device prints without ink, it almost certainly uses thermal paper.

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4. Don’t Forget About Core Size

Most POS printers use a 7/16-inch core, but some ATM and specialty printers require larger core sizes. Using the wrong core may prevent the roll from fitting correctly.

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5. Simple Tips for Better Performance

- Always match the exact width first (2 1/4" or 3 1/8")

- Choose BPA-free options when possible

- Longer rolls reduce how often you need to restock

- Store paper in a cool, dry place to keep print quality sharp